Driving Innovation in Smart Retail
Find out how you can help your customers implement solutions to help transform the way your customers do businses.
Data & IoT in Retail
End to End Solutions Delivering
True Business Outcomes
Our new data and IoT solutions cover a multitude of industries; retail, transport and logistics, healthcare and Smart Spaces to name but a few. Below are some of the key areas Data and IoT can empower Retail .
Engagement
Customer engagement is the act of engaging with customers to create a meaningful experience. It’s a customer-centric strategy that is crucial for retailers, but can also be done by the customers themselves in many different ways. Customer engagement can take place through social media channels, customer service channels like chatbots and websites—even mobile apps! In addition to these traditional methods, some companies are taking it one step further by leveraging technology such as wearables or virtual reality headsets to create an immersive experience for shoppers.
Customer engagement isn’t just about how you communicate with your consumers; it also involves how you interact with them physically while they’re visiting your store—for example: giving them personalized recommendations based on their previous purchases or browsing history from online shopping carts at home may lead them towards products they didn’t even know existed before entering your brick-and-mortar location!
Customer Engagement Solutions
Store Analytics
Customer engagement is the act of engaging with customers to create a meaningful experience. It’s a customer-centric strategy that is crucial for retailers, but can also be done by the customers themselves in many different ways. Customer engagement can take place through social media channels, customer service channels like chatbots and websites—even mobile apps! In addition to these traditional methods, some companies are taking it one step further by leveraging technology such as wearables or virtual reality headsets to create an immersive experience for shoppers.
Customer engagement isn’t just about how you communicate with your consumers; it also involves how you interact with them physically while they’re visiting your store—for example: giving them personalized recommendations based on their previous purchases or browsing history from online shopping carts at home may lead them towards products they didn’t even know existed before entering your brick-and-mortar location!
Store Analytics Solutions
Store Operations
The Internet of Things (IoT) is the next big thing in retail store operations. The IoT can be used to monitor refrigerated storage systems, track inventory, plan logistics for your store, aswell as ensuring store location meet all current compliance and regulations
IoT and AI can help you plan for the future by allowing you to make predictions about how much inventory you will need in the future, which helps you avoid running out of products and ensure that customers are always satisfied with what they find on your shelves.
The most obvious benefit is that it makes it easier to keep operations smooth, especially during peak shopping seasons. With the Internet of things, you can anticipate customer demand and make sure that your store is ready for it with enough product on hand to meet the demand without disrupting operations or incurring product shrinkage. This means less downtime for employees or managers, which means happier customers and a smoother operation overall!
Store Operations Solutions
Inventory Management
The use of data and IoT (Internet of Things) technologies can significantly enhance inventory management and loss prevention efforts in retail. IoT-enabled devices, such as RFID tags and sensors, can provide real-time tracking and monitoring of inventory levels, helping retailers to identify and address potential issues before they occur. Data analytics can also be used to identify patterns and trends in sales and inventory data, enabling retailers to optimize their inventory levels and reduce losses due to overstocking or understocking. Additionally, data analytics can help retailers to identify potential areas of vulnerability and develop targeted loss prevention strategies. By leveraging data and IoT, retailers can improve their operational efficiency, reduce losses, and provide a better customer experience.
The most obvious benefit is that it makes it easier to keep operations smooth, especially during peak shopping seasons. With the Internet of things, you can anticipate customer demand and make sure that your store is ready for it with enough product on hand to meet the demand without disrupting operations or incurring product shrinkage. This means less downtime for employees or managers, which means happier customers and a smoother operation overall!